Business, Public Service and Tourism

Business Analysis Foundations: Competencies

Excellence in business analysis requires the mastery of a diverse set of skills. In addition to possessing a variety of analysis skills, business analysts must be great creative thinkers, facilitators of decisions, conflict managers, relationship builders, communicators and facilitators, process and data analysts, and more. If you’re currently a business analyst, interested in taking on a business analyst position—or just curious about what the job entails—this course can help you understand the competencies that modern business analysts need to be successful in their role. As instructor Angela Wick dives into each of these competencies, she offers practical examples that illustrate why the highlighted skills are so crucial.

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