Business, Public Service and TourismExplore Your Interests / Self Assessment

Effective Listening (with Audio Descriptions)

Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few working professionals have ever had any formal training in how to listen effectively. In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.

This course includes audio descriptions (AD). To view a version of this course without AD, see Effective Listening.

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