Artificial IntelligenceBusiness, Public Service and Tourism

Generative AI for Sales and Services Professionals

Get a comprehensive examination of Generative AI and its specific applications within the Sales and Services sectors with expert Sam Mallikarjunan. In this course, you will gain an understanding of the foundational principles of Generative AI, its algorithms, and its potential in automating tasks, generating data-driven insights, and creating dynamic content. Go over detailed case studies that show you the transformative impact of Generative AI on customer interactions, sales methodologies, and service optimization.Plus, examine the ethical considerations and practical challenges of implementing Generative AI solutions in real-world scenarios.

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