About Us:
You look out for our members, and we’ll look out for you! At Florida Credit Union, we focus on improving the lives of our Florida neighbors. By identifying their financial needs and appropriate solutions, we try to help every one of our members live the life they love. If you join us, you’ll enjoy a dynamic, collaborative work environment that offers ample training, great benefits and career advancement opportunities.
BECOME PART OF A TEAM DEDICATED TO SUPPORTING OUR COMMUNITY.
- Collaborative work environment
- Extensive training offered
- Exceptional benefits
- Career advancement opportunities
Position Summary:
The Universal Teller provides excellent customer service to current and potential members and represents the Credit Union in a positive, professional manner. The Universal Teller will assist current and potential members with inquiries about our products and services and make appropriate recommendations. Universal Tellers work with other departments to find solutions to help members’ financial needs. Additionally, Universal Tellers will fulfill the duties of a Teller as well as some duties of a Member Service Representative as needed and conduct these activities in accordance with Credit Union policies, goals and objectives established by management.
Responsibilities:
- Cashes checks and dispenses money after verification of identification, signature, and account balance.
- Answering telephone, online, mail, chats and other electronic communication inquires.
- Balances currency, coin, and checks in cash drawer at the end of shift to the computer printout of daily transactions.
- Cross-sells FCU products to the membership (interest bearing checking accounts, consumer loans, commercial loans etc.).
- Conducting loan interviews and obtaining previous credit history of member, as well as other pertinent data that could be used later.
- Processing membership and/or checking applications, certificates, IRA’s, payroll, direct deposit, etc.
Qualification Requirements:
- High school diploma or GED.
- One to three years’ related experience and/or training.
- Any equivalent combination of education and experience.
Certificates, Licenses, Registrations
- Driver’s License
