I’m Amy and I’m a customer-centric senior leader with 15 years of experience in scaling global professional and support services operations, driving process improvements, nurturing new CX and EX practices, leading enterprise-wide digital transformations, and modernizing technology stacks. I’ve worked in NYC and the Silicon Valley; organizations that were acquired, IPO’d, bought by private equity; startups, software firms, consultancies.
I’d love to help you with:
- Career burn out and mental health best practices
- Navigating tough work environments with neurodivergence
- Collaborating with difficult personalities
- Leading with authenticity and empathy
On a personal note, I struggle with ADHD, Generalized Anxiety Disorder (GAD), and two uncurable Body-Focused Repetitive Behaviors (BFRBs) – trichotillomania and dermatillomania.
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